Contact
Write to the editors
No live chat yet. Corrections beat compliments. Own-stock reservations go here until checkout is live. We read every message. We cannot cancel a Daraz parcel we never shipped.
alihaider@janjuacompanies.com
Wrong spec, dead link, or a kettle that failed in week two — tell us first. We would rather amend a page than defend a stale price.
Until checkout is live, use this form to hold a Janjua pack. Name the product. Do not send card numbers.
We reply from alihaider@janjuacompanies.com. There is no live chat, no public shop counter, and no phone queue. Pakistan hours, usually within two working days.
What we can help with
- A verdict that got a spec wrong, or a sponsored link that 404s.
- A product that failed after you bought it — we can update the page so the next reader is warned.
- Reserving own-stock kitchen cloths or the cable box until our own checkout exists.
- Press or partnership notes that are not “please rank my SKU first for a fee.” We do not sell rankings.
What we cannot do
- See, cancel, refund, or reroute a Daraz or Telemart order. That purchase is a contract between you and them.
- Match a screenshot of a price from last month. Live price lives on the partner page.
- Answer in a live chat window — that channel is not available yet. Use this form instead.
Before you write about an order
If the button said View on Daraz or View on Telemart, open that store’s order history. Their chat, their courier, their return window. If the button said Buy from Narobuy, this form is the right queue. Full disclosure on About. How we store your message on Privacy.